At Invictus, we take a consultative approach to uncover exactly what your business needs. By sourcing from a wide range of leading manufacturers, we tailor solutions that align perfectly with your goals – ensuring you get the best the market has to offer, without settling for a one-size-fits-all fix.
Benefits of hosted telephony – also known as cloud telephony or VoIP (Voice over Internet Protocol) hosted services – comes with a bunch of benefits, especially for modern businesses.
No expensive hardware: You don’t need a traditional on-site PBX system. Reduced call charges: Calls, especially long-distance or international, are generally cheaper Predictable pricing: Usually offered on a monthly subscription basis.
Easily add or remove users: Great for growing businesses or seasonal teams. Flexible plans: You can upgrade features as your needs evolve without a huge investment.
Work from anywhere: As long as there's internet, your phone system follows you. Mobile and desktop apps: Teams can stay connected without being tied to a physical office.
Managed by the provider: No need to worry about updates, repairs, or system downtime. Automatic updates: Get new features and security patches without lifting a finger.
Cloud-based resilience: If your office has an issue (fire, flood, etc.), calls can be rerouted instantly. Redundant systems: Providers usually have backup data centers to keep you online.
Call recording, voicemail-to-email, call routing, auto attendants, etc. – usually all included. CRM integration: Connect with tools like Salesforce, HubSpot, or Microsoft Teams.
Detailed reporting: Insights into call volumes, performance, wait times, etc. Helps improve customer service: Use the data to refine processes.
Quick deployment: Set up in hours or days, not weeks. Keep your existing numbers: Port them to the hosted system.
We offer a wide range of IT services such as cloud storage, managed backups and disaster recovery should your business require it.
A combination of technology and expertise allows us to build a tailored telecoms system around you and your customers' needs.
We will help you understand your cyber risk exposure, potential breaches and vulnerabilities, while quickly detecting and responding to threats.
As specialist commercial energy providers, we are trusted to provide great rates and expert support to businesses across the East Midlands.
